Customer Reviews & Testimonials
Real Stories from Real Customers
At True Care Trades, our reputation is built on the experiences of every customer we serve. We believe that honest feedback helps us improve and helps you make confident decisions about your home services.
Our Team's Proven Excellence
Mark (Gas & Heating Engineer): 380+ reviews with an exceptional 9.99/10 average rating
View Mark's Previous Reviews
Neil (Plumbing Specialist): 90+ reviews with an outstanding 9.85/10 average rating
View Neil's Previous Reviews
See Our Latest Google Reviews: Visit our Google Reviews
⚡ Quality of Workmanship
"Mark was very good. […] Very confident in his abilities, really nice guy".
— Customer, Berrylands
“Mark is exemplary. His work is professional and he is always polite. I cannot reccommend Mark highly enough. Mark has been our Gas Boiler Engineer for the past dozen or so years. He is a most capable engineer and an expert on Veissman boilers. I have yet to find a single aspect or topic on Viessman boilers that Mark doesn't know about or cannot repair.”
— Customer, SE6 (Public review on Checkatrade)
📞 Communication & Updates
"The plumber who visited was not only professional and efficient but also incredibly respectful of our home and space, something that really stood out and made me feel comfortable.
He explained everything in a really clear and simple way, without overwhelming me with technical jargon. I truly appreciated how he took the time to help me understand how the plumbing worked throughout the house and walked me through the solutions to the issues we were facing.”
— Customer, Surbiton (Public review on Google)
💳 Seamless Payment Experience
“I love that payment system, it was as fast as Amazon if you use Google pay. Really quick, smooth and simple.”
— Customer, Berrylands
💻 Easy Online Booking
“Easy to book, plumber was early, and competitively priced!”
— Customer, West Molesey (Public review on Google)
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