Heating and Gas

Why Choose True Care Trades for Your Gas & Heating Needs?

Transparent Fixed Pricing – We provide clear, upfront pricing with no hidden costs. All prices include VAT, labor, and quality gas components. You'll know exactly what you're paying before we fire up any boilers.

No Completion, No Payment Policy – If we can't solve your gas or heating issue, you don't pay a penny. We don't believe in charging for problems we can't fix.

Exceptional Gas Engineering Craftsmanship – Our highly-qualified gas engineers take pride in delivering flawless workmanship that meets or exceeds all Gas Safe standards. Every boiler service, installation, and gas connection is handled with the same dedication to excellence, backed by our 18-month premium workmanship guarantee and over 30 years of industry expertise.

Trauma-Aware & Safety-Verified Team – Every gas engineer on our team has passed enhanced DBS checks and undergoes continuous biodynamic therapist training. This specialized training enables our technicians to work safely, respectfully, and compassionately with vulnerable individuals or those who may have experienced trauma, abuse, or violence. We understand that inviting someone into your home requires trust, and we're committed to making every interaction feel safe and respectful.

Smart Electronic Management System – Our cutting-edge job management system keeps you fully informed at every step. From booking confirmation emails and text messages to precise arrival time notifications (within a short, specific window), electronic invoicing, and seamless payment options—everything is designed for your convenience. Book appointments in 30 seconds, pay invoices in 30 seconds, and schedule repeat visits in 30 seconds. No hassle, no paperwork, just effortless service at your fingertips.

Complete Satisfaction Guarantee – Your gas and heating work will be done right the first time. If you're not 100% satisfied with our workmanship, we'll return to make it right at no additional cost.

Premium Options Available – Should you prefer premium or high-efficiency boilers and heating components (including specialist Viessmann systems), we can accommodate this with a transparent price adjustment to reflect the increased materials cost.

Cleanliness Guarantee – We leave your home spotless. Our gas engineers use shoe covers and protective sheets, ensuring no dust or debris is left behind after we've completed your heating work.

Timely, Reliable Service – We respect your time with punctual arrivals and efficient service. Our time estimates include complete service from arrival to departure, including setup, testing, and cleanup. We'll always communicate if we're running behind schedule.

Comprehensive Gas & Heating Solutions – From emergency breakdowns and annual boiler services to complete heating system installations and Gas Safety certificates, we provide the full spectrum of residential and light commercial gas services.

Built on Reputation – Our business is founded on the belief that exceptional service creates lasting relationships. We're not just looking to service your boiler once; we're investing in your complete satisfaction to earn your trust for all future heating needs. Your recommendation to friends and family is the greatest compliment we can receive, and we work hard to deserve it with every boiler we service, radiator we install, and heating system we maintain.

Our service area is shown below and covers most of South, South West and South London.