Transparent Fixed Pricing – We provide clear, upfront pricing with no hidden costs. All prices include VAT, labor, and basic quality parts. You'll know exactly what you're paying before we start any work.

No Completion, No Payment Policy – If we can't fix the problem, you don't pay a penny. It's that simple.

Exceptional Craftsmanship – Our highly-qualified technicians take pride in delivering flawless workmanship. We treat every job, big or small, with the same dedication to excellence, backed by our 18-month premium workmanship guarantee.

Complete Satisfaction Guarantee – Your job will be done right the first time. If you're not 100% satisfied with our workmanship, we'll return to make it right at no additional cost.

Premium Options Available – Should you prefer premium or designer fixtures/parts, we can accommodate this with a transparent price adjustment to reflect the increased materials cost.

Cleanliness Guarantee – We leave your home spotless. Our plumbers use shoe covers and protective sheets, ensuring no mess is left behind.

Timely, Reliable Service – We respect your time with punctual arrivals and efficient service. Time estimates include complete service from arrival to departure, including setup and cleanup. We will communicate if we're running late.

Comprehensive Solutions – From emergency repairs and routine maintenance to complete bathroom installations and security solutions, we provide the full spectrum of home services.

Built on Reputation – Our business is founded on the belief that exceptional service creates lasting relationships. We're not just looking for one-off jobs; we're investing in your complete satisfaction to earn your trust and future business. Your recommendation to friends and family is the greatest compliment we can receive, and we work hard to deserve it every single day.

Our service area covers Richmond, Twickenham, Teddington, Petersham, Ham, Surbiton, Kingston, New Malden, Wimbledon, Putney, Barnes, Mortlake, East Sheen and surrounding areas.