Heat Interface Units

Why Choose True Care Trades for Your Heat Interface Unit Needs?

Transparent Fixed Pricing – We provide clear, upfront pricing with no hidden costs. All prices include VAT, labor, and quality HIU components. You'll know exactly what you're paying before we start any heat interface work.

No Completion, No Payment Policy – If we can't solve your HIU issue, you don't pay a penny. We don't believe in charging for problems we can't fix.

Exceptional HIU Engineering Craftsmanship – Our highly-qualified heating engineers specialize in heat interface unit technology and take pride in delivering flawless workmanship that meets or exceeds all industry standards. Every HIU installation, service, and repair is handled with the same dedication to excellence, backed by our 18-month premium workmanship guarantee and over 30 years of heating expertise.

Trauma-Aware & Safety-Verified Team – Every heating engineer on our team has passed enhanced DBS checks and undergoes continuous biodynamic therapist training. This specialized training enables our technicians to work safely, respectfully, and compassionately with vulnerable individuals or those who may have experienced trauma, abuse, or violence. We understand that accessing your home or building requires trust, and we're committed to making every interaction feel safe and respectful.

Smart Electronic Management System – Our cutting-edge job management system keeps you fully informed at every step. From booking confirmation emails and text messages to precise arrival time notifications (within a short, specific window), electronic invoicing, and seamless payment options—everything is designed for your convenience. Book appointments in 30 seconds, pay invoices in 30 seconds, and schedule repeat visits in 30 seconds. No hassle, no paperwork, just effortless service at your fingertips.

Complete Satisfaction Guarantee – Your HIU work will be done right the first time. If you're not 100% satisfied with our workmanship, we'll return to make it right at no additional cost.

Premium Options Available – Should you prefer premium or high-efficiency heat interface units and components, we can accommodate this with a transparent price adjustment to reflect the increased materials cost.

Cleanliness Guarantee – We leave your property spotless. Our heating engineers use shoe covers and protective sheets, ensuring no dust or debris is left behind after we've completed your HIU work.

Timely, Reliable Service – We respect your time with punctual arrivals and efficient service. Our time estimates include complete service from arrival to departure, including setup, testing, and cleanup. We'll always communicate if we're running behind schedule.

Comprehensive HIU Solutions – From emergency breakdowns and annual HIU servicing to complete heat interface unit installations and system commissioning, we provide the full spectrum of residential and commercial HIU services.

Built on Reputation – Our business is founded on the belief that exceptional service creates lasting relationships. We're not just looking to service your HIU once; we're investing in your complete satisfaction to earn your trust for all future heating needs. Your recommendation to property managers, developers, and residents is the greatest compliment we can receive, and we work hard to deserve it with every heat interface unit we install, service, and maintain.

Our service area covers most of South, South West and South East London, with specialist HIU expertise for modern developments and communal heating systems.